Onedox announced as Digital Leaders 100 finalist

David SheridanCompany Updates, General

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Press Release: Digital Leaders Announces the DL100 Finalists

  • The UK wide list highlights the leading champions of digital transformation across industries
  • The public can now vote for the ultimate winners across a range of award categories
  • In addition to Onedox, notable names in the Fintech Innovation of the Year category include Monzo Bank and Tide Bank.

Digital Leaders 100

Digital Leaders, the global initiative for promoting effective, long-term digital transformation across government and industries, has today announced the finalists who make up the DL100 list for 2017 and opened the public vote.Read More

The solution to energy firms treating customers like “chumps”

David SheridanElectricity & Gas, Money Saving

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John Penrose, MP, told the House of Commons on 16th March that the big six energy firms are treating customers like “chumps” by automatically moving them to more expensive standard tariffs once their fixed term deals end. Rather than having their loyalty rewarded, he suggested that they pay [hundreds of pounds] more for staying with the same supplier.

A motion was debated and approved which called on the Government “..to consider solutions that recognise that many people lead busy lives and that switching their energy supplier may not always be a high priority.”

Recognising this major problem, which cost UK consumers almost £2 billion in 2015 according to the Competitions and Markets Authority, Onedox has already created a free app, used by thousands of consumers, that:

– automatically monitors whether you are on a good tariff
– automatically lets you know when you should switch, who to and what you would save
– provides a simple and quick way to move supplier or tariff

Setting up a free Onedox account takes a couple of minutes and provides convenient peace of mind to ensure you never get penalised for loyalty, and you never pay more than you need to for your energy.

You can see more detail on the House of Commons debate here. Or for more details about Onedox, check out how it works.

Are you one of the 9 million households affected by the energy price hikes?!

Hugh Nimmo-SmithElectricity & Gas, Money Saving

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2017 is getting off to an expensive start for many… as major gas & electricity suppliers have announced price increases that affect 9 million UK households!

These increases are to what are known as the “standard variable rate” tariffs which are already some of the worst deals available.

They affect customers of E.ON, EDF, nPower, Scottish Power, SSE, First Utility and Co-operative Energy.

And, with these recently announced price hikes, they are set to get far worse… with the prize for worst increases so far going to npower with a 15% increase for electricity!

Read More

What’s new in 2017?

David SheridanCompany Updates, General

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The beginning of a new year is the perfect time to get organised, and Onedox can help remove the hassle that’s usually associated with household admin. Check out how my Mum is now saving around £1,200 a year on her bills with Onedox!

Here’s a few things we’ve been working on at Onedox HQ recently, which can help make saving money on household bills a little easier:

  • Connector.

    iOS app now live!

    Even easier to manage your bills

  • Connector.

    Energy switching improvements

    Even quicker to switch

  • Connector.

    Real-time help in the app

    Questions? Help is at hand

  • Connector.

    More suppliers supported

    Auto data collection for more suppliers

iOS app now live!

Hot off the press, the iOS app launched on Monday and makes it even easier to access your Onedox account on your iPhone or iPad. Download it for free now:

Download on the App StoreGet it on Google Play

Energy switching improvements

Onedox monitors and automatically lets you know when you should switch energy supplier, and hundreds of our customers are saving an average of more than £300 per year as a result.

We’ve made a load of user experience improvements recently which make it even simpler to switch, so once we notify you it’s time to switch, you can move supplier within less than two minutes.

Real time help within the app

To help improve your experience within Onedox, we’ve now introduced some cool new real-time chat support within the app. If you’d like any help or have any questions about your accounts or switching supplier, please just shout, and expect a superior level of service in response.

Live Chat

Automated support for twice as many suppliers

Over the past few months we’ve expanded the size of our team so we can develop more quickly, starting with growing the number of suppliers we can support. Here’s the up-to-date list of suppliers who we can support automatic data collection for, which has grown considerably in that time:

Gas & Electricity

British Gas, Npower, EDF, E.ON, SSE, Scottish Power, First Utility, Ovo, Utilita, Utility Warehouse, Co-Op, Extra Energy, GB Energy, M&S Energy, Ebico, Octopus Energy, Fairer Power

Internet, Landline & TV

BT, Virgin Media, Sky, PlusNet, SSE, Talk Talk, EE Broadband

Mobile Phone

O2, EE, 3, Vodafone, Orange, Giff Gaff, iD, Tesco Mobile, Virgin Mobile, T-Mobile

TV

Sky, Virgin Media, BT and Netflix

Resolutions for 2017

Expect rapid progress during 2017 including car and home insurance support and more help with switching suppliers across the board.

Check out our public product roadmap to see what we’re working on and please keep your suggestions coming!

Thanks for your ongoing support and feedback.

Viva la [household admin] revolucion!

A happier new year with Onedox

David SheridanElectricity & Gas, General, Internet, Mobile, Money Saving

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Based on a case study of his own Mother, Onedox founder David Sheridan offers three simple top tips on using free platform Onedox to save up to £100 a month on household bills in 2017, without having to turn the heating down or switching off the mobile phone.

1. Energy
Your energy provider will be able to tell you how to make the most of any off peak tariffs that they have. But often much greater savings are available by actually moving to a different supplier.
It is easy to switch providers, and many offer introductory discounts for doing so. The rub is that once the introductory period ends, the prices go up. The Onedox platform automatically alerts users as soon as the discount period is due to expire, and helps householders to switch to another provider to maintain the lower cost.

2. Landline and Internet
Ensure you have the package that best suits your needs. Ensure you aren’t paying high bills for internet capacity that you aren’t using, and check that the phone calls you need to make are covered by the inclusive package you have. If mobile numbers are not included, often bills escalate as the additional costs for making these can be sizeable. Onedox will help to identify what you are paying extra for, and will alert you to when ‘new customer’ deals expire.

3. Mobile Contracts
Many people pay much more than they need to, by getting themselves tied into expensive new phone contracts as soon as old ones expire. Infrequent users can benefit from switching to SIM only services, and often landline suppliers can provide mobile services for only a small premium removing the need for an independent contract elsewhere, and the associated costs. So check your usage, and ensure that the deal you have is the one that works best for you. Onedox can help you do that.

Read More

The Onedox Product Development Roadmap – Please Cast Your Votes!

David SheridanCompany Updates

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Hello there,

Since Rick, Hugh and I launched Onedox last October, we’ve been getting lots of great individual feedback on how we could make it even easier for you to simplify the hassle around household bills and to stop wasting so much money on them.

We’ve been massively encouraged to see thousands of people who share the pain that led to us starting Onedox, using a solution to make the pain go away!

In that spirit of sharing, we want to make publicly available some of our exciting plans for the upcoming months and what we’ve added to the service recently. This roadmap comes with the major caveat that we can’t guarantee it will accurately reflect the order things will be built in, or when they will be delivered, as we know all too well that things can crop up that mean we have to change our priorities.

It would also be great if you could vote on what features would be most helpful to you 👍 To do so, click on any card of interest then select “vote” on the right hand side.

You can access the roadmap here.

Read More

The least well-off pay the most for energy – Competition and Markets Authority

David SheridanElectricity & Gas, Money Saving

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Did you know that the Competitions and Markets Authority (CMA) have recently released the findings of their two year investigation into whether customers are getting a bad deal from energy providers? Probably not, as it was released on Friday June 24th, the same day as the result of the referendum on EU membership.

The timing of the release, on a day where it was sure to be overshadowed as a news story, may give a clue as to the outcome for consumers:

• Customers are on average overpaying £330 per year
• Pre-payment customers pay 12% more than they should compared with post-pay customers who pay 8% more

Whilst confirming that customers are typically getting a raw deal from their energy providers, the proposed remedies are a combination of sticking plasters and long term suggestions that won’t deliver prompt or significant savings for those who can least afford it.

Read More

Mobile Phone Bills – Bill Shock set to fall but are you paying twice for your handset?

David SheridanMobile, Money Saving

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Using your phone abroad in Europe this summer will be massively cheaper than before

April 30th, 2016 represents a momentous date for British tourists holidaying in Europe.

After this date, Brits can holiday in Europe safe in the knowledge that when we return home, the memories and relaxation of a lovely holiday won’t be ruined by a letter from our mobile network informing us that we have used the precious commodity of “data” on our holidays, and as such have a whopping great bill to pay.

Ahead of being phased out completely in the summer of 2017, mobile roaming charges have been drastically reduced and capped by the European Commission, as of the end of April. Charges for calls, texts and that historic mobile network cash-cow – checking the weather back home via your mobile’s Internet, will now only lead to an additional fee of around 25% on top of what you would pay for using your mobile domestically.

Whilst these long-overdue price reductions may be cause for a few more summer sangrias, we could probably also pay a hefty chunk towards flights for our annual holidays as well, if we weren’t collectively paying hundreds of millions more than we need to for our mobile phone contracts.

Don’t waste hundreds paying for a mobile phone you already own

At Onedox, we’ve found that approximately 60% of out of contract customers can save an average of £240 a year if they moved to a SIM-only deal.*

Read More

The latest Onedox diary entry for startups.co.uk

David SheridanCompany Updates

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“Lean start-up principles are all about getting a minimum viable product to market fast. David Sheridan asks if you could do more damage than good.

In his third diary post David Sheridan, co-founder and commercial director of virtual dashboard for all your household bills Onedox.com, shares how he and the team sought to find the right balance between launching fast and launching ‘finished’…”

You can read the article here.