Version 1.0 effective 25th May 2018


Most likely you, like us, are not a fan of small print, but just for clarity: please read this carefully before using our websites.

In these terms of use, “our sites” means and each of its webpages and subdomains (including apart from which is subject to the Onedox Service Terms and Conditions.

Onedox is the trading name of Ideavate Limited. We are on a mission to help millions of families spend less time and money on their household admin, so that they can spend more on the things that they love.

Terms of use for our websites

These terms of use (together with the documents referred to in it) let you know the terms on which you can use our sites. That includes accessing and browsing our sites. We recommend that you print a copy of this for future reference. By using our sites, you confirm that you accept these terms of use and that you agree to comply with them. If you do not agree to these terms of use, you must not use our sites.

Other applicable terms

These terms of use refer to the following additional terms, which also apply to your use of our sites:

– Our Privacy Notice, which lets you know the terms on which we process any personal data we collect from you, that you provide to us or that you receive from other sources. By using our sites, you consent to us collecting your data, the terms of the Privacy Notice and you confirm that all the data you provide us with is accurate.
– Our Cookie Policy, which gives you information about the cookies on our sites.

Information about us is operated by Ideavate Limited. Ideavate Limited is a company registered in England & Wales with company number 09624882. Our registered office is 3rd Floor, Basildon House, 7 Moorgate, London, EC2R 6AF.

Changes to these terms

We may revise these terms of use at any time by amending this page. Please check it from time to time to take notice of any changes we could make, as they’re binding on you.

No reliance on information

The content on our sites is provided for general information only. It’s not intended to be taken as advice on which you should make any decisions. If you want advice, you must get it from a professional before doing, or not doing, anything on the basis of the content on our sites.

Although we try to make sure the information on our sites is current, we make no representations, warranties or guarantees, either express or implied, that the content on our sites is accurate, complete or up-to-date.

Changes to our sites

We may update our sites from time to time, and may change their content at any time. However, please note that any of the content on our sites may be out of date at any given time, and we’re under no obligation to update them. We do not guarantee that our sites, or any content on them, will be free from errors or omissions.

Accessing our sites

Our sites are made available to you free of charge. We don’t guarantee that they, or any content on them, will always be available or uninterrupted. Your access to our sites is permitted on a temporary basis. We can suspend, withdraw, discontinue or change all or any part of our sites without notice. We are not liable to you if, for any reason, our sites are unavailable at any time or for any period.

You’re responsible for making the arrangements necessary to access our sites. You’re also responsible for making sure that all persons who access our sites through your internet connection are aware of these terms of use and other applicable terms and conditions, and that they comply with them.

Intellectual property rights

We’re the owner or the licensee of all intellectual property rights in our sites and in the material published on them. Those works are protected by laws and treaties around the world, including in relation to copyright and trademarks. All such rights are reserved.

You may print off one copy, and may download extracts, of any page(s) from our sites for your personal use and you may draw the attention of others to content posted on our sites.

You must not modify the paper or digital copies of any materials you have printed off or downloaded in any way, and you must not use any illustrations, photographs, video or audio sequences or any graphics separately from any accompanying text.

Our status (and that of any identified contributors) as the authors of content on our sites must always be acknowledged.

You must not use any part of the content on our sites for commercial purposes without obtaining a licence to do so from us.

If you print off, copy or download any part of our sites in breach of these terms of use, your right to use our sites will cease immediately and you must, at our request, return or destroy any copies of the materials you have made.

Trade marks

Onedox is our UK registered trade mark in certain categories.

Limitation of our liability

Nothing in these terms of use excludes or limits our liability for death or personal injury arising from our negligence, or our fraud or fraudulent misrepresentation, or any other liability that cannot be excluded or limited by English law.

To the extent permitted by law, we exclude all conditions, warranties, representations or other terms which may apply to our sites or any content on them – expressed or implied.

We are not liable to any user for any loss or damage, whether in contract, tort (including negligence), breach of statutory duty, or otherwise, even if foreseeable, in connection with any of the following:

– Use of, or inability to use, our sites.
– Use of or reliance on any content displayed on our sites.

Please note that we only provide our sites for domestic and private use. You agree not to use our sites for any commercial or business purposes and we have no liability to you for any loss of profit, loss of business, business interruption, or loss of business opportunity if you do.

We will not be liable for any loss or damage caused by a virus, distributed denial-of-service attack, or other technologically harmful material that may infect your computer equipment, computer programs, data or other proprietary material due to your use of our sites or to your downloading of any content from them, or from any website linked to them.

Our sites sometimes contains links to other websites and resources provided by third parties. These links are provided for your information only. We have no control over the contents of those websites or resources. We assume no responsibility for the content of websites linked on our sites. Such links should not be interpreted as endorsement by us of those linked websites. We will not be liable for any loss or damage that may arise from your use of them.


We do not guarantee that our sites will be secure or free from bugs or viruses. It’s up to you to configure your information technology, computer programmes and platform to access our sites, and you should use your own virus protection software.

You must not misuse our sites by knowingly introducing viruses, trojans, worms, logic bombs, any other malware or other material which is malicious or technologically harmful or detrimental, in any way to us, or any third party. You must not attempt to gain unauthorised access to our sites, the servers on which our sites are stored, or any server, computer or database connected to our sites. You must not attack our sites via a denial-of-service attack or a distributed denial-of service attack. By breaching this provision, you would commit a criminal offence under the Computer Misuse Act 1990 and possibly other laws. We will report any such breach to the relevant law enforcement authorities and we will cooperate with those authorities by disclosing your identity to them. In the event of such a breach, your right to use our sites will cease immediately.

Applicable law

These terms shall be governed by English law and both parties submit to the exclusive jurisdiction of the courts of England and Wales.